Privacy Policy

1. Introduction

 

At Poliada LTD ("we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.

We are fully compliant with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

 

2. Information We Collect

 

a. Login Information

 

When a user logs into any of our games through a third-party store (such as Google Play, Apple App Store, Steam, etc.), we may collect and store certain basic information provided by that platform, including your email address. This allows us to associate progress, purchases, and preferences with your account.

 

b. Usage and Behavior Data

 

We may use tools such as Google Analytics or similar platforms to collect anonymous, aggregated data about how users interact with our games. This can include:

• Game session duration
  

• In-game actions and navigation
  

• Device type, operating system, and general location (non-specific)
  

• Error reports and crash diagnostics
  
  

Important: This behavioral data does not directly identify you and is used strictly to improve user experience and tailor in-game features.

 

3. Why We Collect This Information

 

We use the collected information to:

• Provide access to our games and services
  

• Improve game performance and usability
  

• Understand player behavior for better balancing and content planning
  

• Offer personalized experiences or features
  

• Ensure technical stability and resolve issues more effectively
  

• Fulfill legal or regulatory obligations, if applicable
  
  

4. Legal Basis for Processing

 

Our processing of personal data is based on:

• Your consent (where required, such as for email use or analytics)
  

• Performance of a contract, e.g., delivering purchased in-game content
  

• Legitimate interests, such as improving our services
  

• Legal obligations, if any arise  

 

5. Data Security and Storage

 

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

Data is stored securely and only retained for as long as necessary to fulfill the purposes described in this Policy, or as required by law.

 

6. Sharing Your Information

 

We do not sell or trade your personal data.

We may share certain data with trusted third-party services (such as analytics platforms, cloud storage providers, or customer support tools) solely for the purposes listed in this Policy. These services are contractually obligated to process your data securely and in compliance with GDPR.

 

7. Your Rights (Under GDPR)

 

If you are a resident of the European Union or a region with similar privacy regulations, you have the right to:

• Access your data
  

• Request correction or deletion
  

• Withdraw consent
  

• Restrict or object to processing
  

• Request data portability
  
  

To exercise any of these rights, contact us at [email protected].

 

8. Children’s Privacy

 

Our games are not directed to children under the age of 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from minors without verified parental consent.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Material changes will be communicated via our official website or in-game notifications. Continued use of our services after such changes implies your acceptance of the revised policy.

 

10. Contact Us

 

If you have any questions about this Privacy Policy or our data handling practices, please contact: 

Email: [email protected]
Company: Poliada LTD
Jurisdiction: United Kingdom