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Privacy Policy

  • Terms of Use
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1. Introduction

 

Poliada LTD (“we”, “our”, “us”) values your privacy. This Privacy Policy explains what information we collect through our game, why we collect it, and what rights you may have.

This game is currently an early alpha. We aim to collect the minimum information necessary to keep the game stable and improve it.

 

2. What Information We Collect

 

We do not require accounts or logins, and we do not collect your name, email address, or other direct identifiers through the game.

 

We collect only technical crash and diagnostic information when the game fails or encounters errors, such as:

  • Crash logs and error diagnostics

  • Device information (model, operating system version)

  • App version and build information

  • Approximate timestamps of crashes

  • Technical identifiers used for crash reporting (may include device or app instance identifiers)

  • IP address may be processed by service providers as part of delivering crash reports (typical for internet services)

 

We do not collect:

  • Advertising identifiers for ad targeting

  • Precise location

  • Contacts, photos, microphone data, camera data

  • Behavioral analytics for marketing or profiling

  • Any login/account information (because there is no login)

 

3. Why We Collect This Information

 

We use crash and diagnostic data strictly to: 

  • Detect and fix bugs

  • Improve app stability and performance

  • Ensure the game works across devices and OS versions

 

4. Tracking, Ads, and Selling Data

 

  • No ads: The game does not show advertisements.

  • No tracking: We do not use collected data to track you across apps or websites.

  • No selling: We do not sell personal data.

 

5. Third-Party Services

 

We use crash reporting services to receive crash logs and diagnostics. These services process data on our behalf and help us identify and resolve technical issues.

Depending on your platform and our implementation, crash reporting may be provided by:

  • Apple (iOS crash diagnostics)

  • Google or related services (Android crash diagnostics)

  • Or another crash reporting provider integrated into the game

These providers may process limited technical data under their own privacy terms. We only use these services for stability and debugging purposes.

 

6. Legal Basis for Processing (UK GDPR / EU GDPR)

 

Where applicable, we process crash and diagnostic data under:

  • Legitimate interests: maintaining, securing, and improving the game (debugging, crash prevention)

  • Legal obligations: if we must comply with applicable laws (rare for this type of data)

  

7. Data Retention 

 

We keep crash and diagnostic data only for as long as needed to: 

  • investigate issues,

  • improve stability,

  • and maintain the game.

 

Retention periods may vary depending on the crash reporting provider’s settings, but we aim to minimize retention where possible. 

 

8. International Transfers

 

Crash reporting providers may store or process data on servers located outside your country (including outside the UK/EEA). When this happens, we rely on appropriate safeguards required by applicable data protection laws (such as standard contractual clauses) where relevant.

 

9. Children’s Privacy

 

Our game is intended for players aged 13 and older. We do not knowingly collect personal information from children under 13. We do not require accounts or collect direct identifiers such as names or email addresses.

 

If you believe a child under 13 has provided personal data to us (for example by contacting us by email), please contact us at [email protected] and we will delete it where applicable.

 

10. Your Rights

 

Depending on where you live (UK, EEA, and some other regions), you may have rights to:

  • request access to data related to you,

  • request deletion or restriction,

  • object to processing,

  • and lodge a complaint with your local data protection authority.

Because we do not collect account data, identifying your crash report data may be difficult unless you provide details (device model, approximate time of crash, app version). You can contact us at [email protected]

 

11. Platform Data Collection

 

Apple App Store and Google Play may collect data independently as part of providing their services (downloads, payments if applicable, fraud prevention, etc.). Their processing is governed by their own privacy policies.

 

12. Changes to This Policy

 

We may update this Privacy Policy as the game evolves (for example, if we add accounts, analytics, or online features). Updates will be posted on our website and the “Effective date” will be changed.

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Poliada LTD develops and publishes a wide range of interactive games crafted to deliver immersive, dynamic, and ever-evolving gameplay experiences. With a focus on creativity, storytelling, and innovation, we strive to build captivating worlds that players can truly lose themselves in. We don’t just make games — we forge realms where imagination has no limits.

Poliada LTD (UK) Reg. No.: 15371175 | Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ  (Responsible for game titles, including the flagship game Poliada: Tactical)

 

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