Terms of Service

 1. Introduction

 

Welcome to Poliada LTD ("we", "our", or "us"). These Terms of Use ("Agreement") govern your access to and use of our games and related services. By accessing or using our services, you agree to comply with these Terms of Use. If you do not agree, please refrain from using our services.

 

Poliada LTD develops and publishes a variety of interactive games designed to provide immersive and evolving gameplay experiences.

 

2. Game Features and Purchases

 

a. In-Game Purchases

Players may purchase various game-related items, including levels, resources, cosmetic elements, and other enhancements. All purchases are final and non-refundable.

 

b. Game Updates and Content

Poliada LTD regularly releases updates across its titles to improve gameplay, introduce new features, fix bugs, and enhance user experience.

 

3. Game Development and Player Feedback

 

a. Ongoing Development

We are committed to the continuous improvement of all games developed and published by Poliada LTD. Updates are guided by internal planning, player feedback, and community engagement.

 

b. Player Feedback

Players are encouraged to provide feedback or report issues. While not all feedback may receive direct responses, it plays a key role in shaping future updates and content.

 

4. User Conduct and Compliance

 

a. Expected Behavior

Users must comply with applicable UK laws while using services provided by Poliada LTD. Respectful and fair conduct toward other players, developers, and staff is required at all times.

 

b. Prohibited Activities

Cheating, exploiting bugs, harassment, or any other harmful or disruptive behavior is strictly prohibited and may result in account restrictions or permanent bans.

 

c. Account Responsibility

Users are responsible for maintaining the security of their accounts. Any activity from an account will be assumed to be by the account holder unless proven otherwise.

 

d. Reporting Misuse

Users are encouraged to report inappropriate behavior or violations of these Terms through official support channels.

 

5. Limitation of Liability

 

a. Availability and Reliability

All games and services from Poliada LTD are provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted access or error-free performance.

 

b. No Refunds

All in-game purchases are considered final. Poliada LTD does not offer refunds for digital goods or content.

 

c. Third-Party Content

Poliada LTD is not liable for any third-party content or services that may be accessible within or alongside our games.

 

d. Limitation on Damages

To the fullest extent permitted by law, Poliada LTD shall not be liable for indirect, incidental, or consequential damages, including but not limited to loss of data or gameplay progress.

 

6. Amendments and Updates

 

a. Right to Modify

Poliada LTD reserves the right to amend these Terms of Use at any time. Significant changes will be announced via official channels.

 

b. Continued Use

By continuing to use any Poliada LTD games or services after changes to these Terms, you agree to the updated version. If you do not agree, you must cease use immediately.

 

7. Governing Law and Jurisdiction

 

These Terms of Use, and any related disputes, shall be governed by the laws of the United Kingdom. All legal proceedings shall be under the exclusive jurisdiction of the courts of the United Kingdom.

 

8. Contact Information

 

If you have any questions or concerns regarding these Terms of Use or any Poliada LTD games, please contact us at:

 

Email: [email protected]

 

Our support team is available to assist with any gameplay, account, or technical issues.